HP Scan software - Recommended where available, the HP Scanning software is either included on the HP Windows 10 CD/DVD that came with a new scanner or is available for download from www.hp.com. Basic feature driver (Basic driver) - This download can be used when no other solution is available to provide basic Windows Imaging Application (WIA. On iOS and macOS, most HP printers work with Apple AirPrint to provide full-quality printing without the need to download or install drivers. For additional functionality, please download the HP Smart app from the App Store for iPhone and iPad or the Mac App Store. On your Mac, go to 123.hp.com. Enter your printer model in the search box. IMPORTANT NOTES: Mac OS X v10.6 Snow Leopard This download includes the HP print driver, HP Utility and, if applicable for your device, HP Scan softare and the HP fax driver. The latest HP printer.
Before You Begin If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.
Download Scanner Drivers for Windows
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click your scanner model number in the chart below to download the drivers.
Neat Scanner
Scanner Model Number
32 bit Windows
64 bit Windows
NeatConnect
NC-1000
NeatDesk
ND-1000
NeatReceipts
NM-1000
NeatDeskOlder Model (Unsupported)
ADF-070108
Not Supported
Not Supported
NeatReceiptsOlder Model (Unsupported
NR-030108
Not Supported
Not Supported
Neat Silver Mobile (Unsupported)
SCSA4601EU
Not Supported
Not Supported
- Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once installation is complete.
Download Scanner Drivers for Mac
- Find your scanner model number by looking on the underside (bottom) of the scanner.
- Unplug your scanner and close Neat on your computer.
- Click the link for your scanner model number in the list below to download the driver: NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
- Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
- Open the Go menu and select the Go To Folder option.
- Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices
- Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below:
- To start using the scanner:
- If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
- If you are on 10.11 El Capitan, follow the steps below:
- Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning.